I remember the last time I was living at home. That was 7 years ago back in 2007. Home is Calcutta in India, by the way. I had finished high school and was looking at a 6 month gap before college. So I decided to join a call center for lack of better things to do and because it was the ‘rad’ thing to do back then.
India’s BPO industry was on the rise, there was a large demand for such centers all over the country, and Calcutta was no different. Anyone with half a brain and passable English (which in India is most everyone who’s finished high school) was given a chance. Those recruited would then be part of a 2 month long training/probation period after which around half were allowed to join the ensuing games.